Purchase & Delivery
How to purchase
- Choose the item and quantity you want and [Add to Cart]
- [Checkout] and proceed payment procedure by logging-in your POPPIS account or via guest checkout
- Paypal, Visa, Master are accepted for payment, we also accept HSBC bank deposit for orders from Hong Kong*
- You will be asked to fill in contact information e.g. name, delivery address, contact number and e-mail address during payment process, you can also enter any applicable discount code during checkout
- Once order placed and payment is completed successfully, an order confirmation email will be sent to your email address
*Checkout via bank transfer - After confirming your order details, click on “complete my purchase” for payment. You will receive an email with bank transfer details; follow the steps to complete your payment. You will receive an order confirmation email once payment is confirmed.
About using promotional code
- If you have a promotional code that would like to apply, you will be asked to fill it in on the payment details
About making personalized jewelries
- Feel free to contact us at sales@poppis.com if you have special request for making any personalized jewellery for your special occasions.
Delivery
- When the products are in stock, orders placed on any weekday will be shipped out in 3 working days after payment confirmation. The estimated arrival days of your products are stated in product page. Once the product is shipped, a notification e-mail with tracking details will be sent to your email address.
- All products will be shipped via Hong Kong Registered Post. If requested, alternate arrangements may be made for services such as 1-day, 2-day, etc. Additional charges may apply.
- Shipping and Insurance fees are paid by the customer and will be individually calculated based on the total amount of your order.
- Working days are Monday through Friday (except for Hong Kong Public Holidays).
- If an item is no longer available due to a previous sale, I will notify you within 2-3 business day by email.
Shipping rates
- Shipping within Hong Kong. HKD $30 via Hong Kong Registered Post. Free Shipping on order above HK$800.
- Shipping to International: HKD $80 via Hong Kong Registered Post. Free Shipping on order above HK$2000.